Support & maintenance

Keep the software useful after launch.

Monitoring, updates, bug fixes, and improvements are available without hiring an internal technical team. Support is optional and scoped to the needs of the product.

Care options

Choose the level of ownership your team wants.

Final pricing depends on complexity, integrations, response expectations, and usage. These plans establish the structure, not a one-size-fits-all promise.

Project handoff

Your team takes over

Included with completed project

For teams with a developer or technical partner ready to maintain the product.

  • Agreed source code transfer
  • Deployment handoff
  • Core setup notes
  • Short post-launch warranty period
Discuss a project
Managed product

Ongoing software partnership

Custom monthly scope

For operational software with active users, integrations, and a continuing improvement roadmap.

  • Everything in Essential care
  • Priority bug fixes
  • Scheduled improvements
  • Usage and performance review
Plan ongoing support

The $49 starting point is intended for simple, low-maintenance products. Custom applications, third-party services, emergency response, and feature development require an appropriately scoped plan. Any minimum term is disclosed in the written support agreement.

What support protects

The relationship should continue only when it creates value.

Ongoing care gives one team responsibility for understanding the product and keeping it dependable as the business changes.

Reliability

Catch availability and maintenance issues before they become a customer problem.

Continuity

Keep the people who understand the code available when a change or fix is needed.

Improvement

Turn feedback and changing operations into a practical software roadmap.

No mandatory monthly fee

Build first. Choose the right ownership model after.